Resources & FAQ

Below you’ll find some basic information about getting into The Social, and we’ve even included some information about grabbing a bite before or after you enjoy a show, and nearby lodging, should you need a place to crash. If you have any further questions, and/or are looking for a map on how to get here, please visit our Contact page.

Already booked at the Social? Download the The Social Tech Pack

Entry Requirements

The Social requires that all patrons have a valid [UNEXPIRED ] form of identification present, regardless of age, at the time of entry for all 18+ and 21+ shows and events. All patrons are required to have a valid form of identification if you wish to get a drinking wristband for any “All Ages” shows or events. All patrons are subject to search and scanning before entering the Beacham and Social. In addition, any patron over the age of 21 may be required to wear an approved wristband. The Social reserves the right to refuse entry to anyone unable to meet these terms. Thank you for your cooperation.

Purchasing tickets at The Social Box Office
The Social Box Office is open during all Social and Beacham shows.
There is a $2 surcharge for PRESALE tickets purchased at the Social Box Office when using a credit card
Refunds for canceled shows will only be given for two months after the date of the scheduled show
We can not hold tickets nor can tickets be purchased over the phone.

Purchasing tickets online
Will call tickets can only be redeemed by purchaser, all name transfers must be made through customersupport@ticketfly.com


GENERAL POLICIES

  • All patrons are subject to search and scanning before entering the Beacham and Social. In addition, any patron over the age of 21 may be required to wear an approved wristband.
  • No backpacks, large bags or large purses allowed. Maximum Size 10″ x 10″ You will not be allowed to enter with a bag, backpack or purse lager than this size (10″x 10″). There will be NO refunds for those denied entry due to the bag policy.
  • We reserve the right to deny entry to anyone.
  • Ticket holders may be subject to search – any person found in possession of weapons of any description will be refused entry and/or the items seized will be logged and handed over to the Police.
  • No professional audio/visual or any digital recording equipment will be allowed into the venue, without prior permission and arrangements. You must be on the artist photo pass list in order to enter with cameras with detachable lenses.
  • Tickets are non-refundable and non-transferable, unless purchased online and transferred by ticketfly.com
  • Ticket holders consent to any filming and sound recordings as members of the audience.
  • Ticket holders may be subject to continuous sound levels which may cause potential damage to hearing.
  • Ticket holders may be exposed to strobe lights.
  • A no re-admission policy is strictly enforced.
  • No outside food or drinks of any kind will be allowed into the venue
  • No illegal substances may be brought into or taken on the premises. Anyone caught in possession of such substances will be ejected from the premises and may be reported to the police.
  • No entry fees will be refunded following ejection or refused entry.
  • Only customers in possession of a valid ticket will be admitted into the venue. Lost, stolen or misplaced tickets will not be replaced.
  • Any person found throwing DRINKS IN THE VENUE will be removed from the premises without refund and may be liable for damages caused to equipment.
  • No Smoking in the venue, unless allowed by the artist.
  • Our All Ages policy is restricted to ages 12 and up. The age determination is at the sole discretion of management.
  • Ticket Limit – 4 ticket limit for this event per household, customer, credit card number and email address. Patrons who exceed the ticket limit will have their order cancelled automatically and without notice.

  • Frequently Asked Questions

    Q.What are your age requirements?
    Unless a show is marked “ages 12 plus ” you must be 18 to enter The Social.
    You must be 21 to drink. Minors can enter “18+” shows but, must be accompanied by their legal parent or guardian.

    Q. Why does the GA price list two different amounts? (example: $10.00 – $13.00)
    These two amounts signify the Advance purchase price and the Day Of Show purchase price, one ticket is no better than the other, so buy them early and save a buck!?

    Q. My credit/debit card was charged, but I didn’t get a confirmation email.
    Please email customersupport@ticketfly.com and ask them to re-send your email.

    Q. Is there Parking nearby?
    There are city owned parking garages located on Washington St and Central Blvd and uncovered private lots on Washington Street. Additionally, there is street parking available in certain areas, please pay attention to signs and meters.

    Q. Do you serve drinks?
    We have two full-service bars. Provided that you are 21 years of age you may purchase drinks until 2:00 AM.

    Q. Can I pay for entry with my credit/debit card?
    You can pay for entry with either cash or credit/debit card. There is an ATM in the club beside the box office.

    Q. Are you handicap accessible?
    Yes. Our entire venue is at street level and we have wheelchair accessible restrooms. Please call in advance if you have any special needs.

    Q. How do I play at The Social?
    Please email bookings@thesocial.org, your email will be read and if your music is an appropriate fit, someone will contact you.

    Q. What is your Smoking and Photography policy?
    Most shows are non-smoking, with a smoking area provided in our outdoor cafe. No professional photography allowed. This includes all cameras with detachable lenses. Please contact artist/artist publicity directly to get a photo pass.

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    Nearby Lodging

    Crown Plaza, Downtown
    304 West Colonial Drive,
    Orlando – (407) 843-8700

    EO Inn
    227 North Eola Drive Orlando, FL 32801

    Embassy Suites
    191 East Pine Street Orlando, FL 32801

    Double Tree
    60 South Ivanhoe Blvd. Orlando, FL 32804

    Travelodge
    409 North Magnolia Ave. Orlando, FL 32801

    Westin Grand Bohemian
    325 South Orange Ave. Orlando, FL 32801

    Aloft
    500 South Orange Ave. Orlando, FL 32801